Privacy Policy

1.Information We Collect

We collect the following types of information:

• Account information: Name, email address, phone number, and password when you register an account.

• Google account data: If you sign in with Google, we receive your name, email address, and profile picture from your Google account.

• Order information: Rental dates, bike selections, payment details, and delivery preferences.

• Photos: Bike return photos and payment QR codes uploaded during the return process.

2.How We Use Your Information

We use your information to:

• Process and manage your bike rental orders.

• Send order confirmations, status updates, and rental reminders via email and SMS.

• Authenticate your identity and manage your account.

• Improve our services and customer experience.

3.Third-Party Services

We use the following third-party services to operate our platform:

• Google OAuth: For account authentication. Google's privacy policy applies to data processed by Google.

• Convex: For real-time database and backend services. Your data is stored securely on Convex's infrastructure.

• Resend: For sending transactional emails (order confirmations, status updates).

• Twilio: For sending SMS notifications about order status changes.

• Vercel: For hosting our website.

4.Cookies and Local Storage

We use browser local storage to maintain your login session and language preferences. We do not use third-party tracking cookies or advertising cookies.

5.Data Security

We take reasonable measures to protect your personal information, including encrypted password storage, secure HTTPS connections, and role-based access controls. However, no method of transmission over the internet is 100% secure.

6.Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.

7.Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your account and personal data.

• Withdraw consent for data processing at any time.

8.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9.Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our website's contact page or visit us at:

RideMax
1 Upper Aljunied Link #05-01
Singapore 367901

1.我们收集的信息

我们收集以下类型的信息：

• 账户信息：注册账户时的姓名、电子邮件地址、电话号码和密码。

• Google账户数据：如果您使用Google登录，我们会从您的Google账户获取您的姓名、电子邮件地址和头像。

• 订单信息：租赁日期、车辆选择、付款详情和交付偏好。

• 照片：还车过程中上传的车辆归还照片和付款二维码。

2.我们如何使用您的信息

我们使用您的信息来：

• 处理和管理您的自行车租赁订单。

• 通过电子邮件和短信发送订单确认、状态更新和租赁提醒。

• 验证您的身份并管理您的账户。

• 改进我们的服务和客户体验。

3.第三方服务

我们使用以下第三方服务来运营我们的平台：

• Google OAuth：用于账户身份验证。Google的隐私政策适用于Google处理的数据。

• Convex：用于实时数据库和后端服务。您的数据安全存储在Convex的基础设施上。

• Resend：用于发送事务性电子邮件（订单确认、状态更新）。

• Twilio：用于发送订单状态变更的短信通知。

• Vercel：用于托管我们的网站。

4.Cookie和本地存储

我们使用浏览器本地存储来维护您的登录会话和语言偏好。我们不使用第三方跟踪Cookie或广告Cookie。

5.数据安全

我们采取合理措施保护您的个人信息，包括加密密码存储、安全的HTTPS连接和基于角色的访问控制。但是，互联网上的任何传输方式都不是100%安全的。

6.数据保留

只要您的账户处于活跃状态或需要提供我们的服务，我们就会保留您的个人信息。您可以通过联系我们请求删除您的账户和相关数据。

7.您的权利

您有权：

• 访问我们持有的关于您的个人数据。

• 要求更正不准确的信息。

• 要求删除您的账户和个人数据。

• 随时撤回数据处理的同意。

8.政策变更

我们可能会不时更新本隐私政策。任何变更将在本页面上发布，并附有更新的生效日期。在变更后继续使用我们的服务即表示接受更新后的政策。

9.联系我们

如果您对本隐私政策有任何疑问或希望行使您的权利，请通过我们网站的联系页面联系我们，或访问：

RideMax
1 Upper Aljunied Link #05-01
Singapore 367901